![]() ![]() As we went in half of the pictures and clues were already opened and it didn’t seem like the room was fully prepared properly. Two other groups went in before us as we waited for our room. All employees there didn’t know how to do that room so we were forced to wait til someone that knew it arrived. After our party all arrived we sat in the waiting room and didn’t make it into the room til 20min after the assigned time. The experience couldn’t have been polar opposites from our first location.Īs we arrived the employee passed me 5-7 times asking the same question of what room we booked and time. Suggest a story: VoyageDallas is built on recommendations from the community it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.We did an escape room at another location earlier in the day and wanted to book another escape room, unfortunately the room was not avail at another location so we searched for the next availability which happened to be here. Successful businesses require great execution great execution requires cohesive teams, and sometimes cohesive teams require a lot of luck. It’s difficult to find business partners or even just people in general who work well with you. I was also extremely lucky to be part of a team that really worked with me. ![]() Even now, the industry is still growing and evolving. When our first locations opened, the concept was relatively new. Has luck played a meaningful role in your life and business?Ī lot of our success is definitely due to when we entered the market. We want everyone to have a role so we often use more unique puzzles or find ways to make people interact in unique ways. We also like to focus on games that really promote interaction. Sure we limit the help we give, but our goal is always about enhancing the customer experience, not about maintaining a certain game difficulty. ![]() We realize that not everyone wants to play like that. A lot of escape rooms out there like to enforce a certain difficulty or make sure the escape percentage stays at a certain percent. Back when I was working with Austin Panic Room, we always focused on making sure the customer has a good time. We are an escape room that believes that in the customer experience. ![]() However, it helps that I work with a team I trust and a team that I know. As a game designer, I’ve picked up skills I’ve never thought I needed such as wood working, coding, graphic design, game design. There’s a lot of skills to learn in this industry. There’s not as much set precedents you can base your decisions on. Escape rooms as a concept are still relatively new. It’s pretty tough running a small business in an emerging industry. Overall, would you say things have been easy for you? We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. From there, I’ve also worked with friends and family to start other businesses and fun ventures. I started as just a game master who ran rooms, but I quickly became a manager, lead game designer and eventually the owner of Project Panic Escape Rooms. I needed a part-time job as I was finishing my degree and decided to get a job. In 2014, Austin Panic Room was the first escape room in Texas. We’d love to hear how you got started and how the journey has been so far. Today we’d like to introduce you to Stefan Tsai. ![]()
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